{"id":55,"date":"2018-07-21T03:48:18","date_gmt":"2018-07-21T02:48:18","guid":{"rendered":"https:\/\/www.quantatec.ltd\/support\/?p=55"},"modified":"2024-01-04T10:54:26","modified_gmt":"2024-01-04T10:54:26","slug":"what-are-my-email-sending-limits","status":"publish","type":"post","link":"https:\/\/www.quantatec.ltd\/support\/what-are-my-email-sending-limits\/","title":{"rendered":"What are my email sending limits?"},"content":{"rendered":"<p><strong>Email Account\u00a0Limits<\/strong><\/p>\n<p>The following limits apply to all messages sent via authenticated SMTP. This will primarily be used for email sent via a mail client, but can also include mail sent via your website if configured to send via SMTP.<\/p>\n<p>We impose a limit of\u00a0<strong>8,000 messages<\/strong>\u00a0per e-mail address per 24 hours.<\/p>\n<p>The following limits also apply:<\/p>\n<ul>\n<li>No more than 10,000 recipients per day.<\/li>\n<li>No more than 2,000 unique\u00a0recipients per day.<\/li>\n<li>A single email may not be sent to more than 100 individual addresses.<\/li>\n<\/ul>\n<p>As an example, if you were to send 100\u00a0emails to 5\u00a0different e-mail addresses within a 24 hour period. We would count 100 messages, 500 total recipients and\u00a05 unique\u00a0recipients.<\/p>\n<p><strong>Web Server Limits<\/strong><\/p>\n<p>A limit of\u00a0<strong>500 messages<\/strong>\u00a0per day is imposed on all e-mail sent by our web servers. E-mails sent by the web servers should be no larger than 5MB in size.\u00a0This applies to all messages sent via the PHP mail() function.<\/p>\n<p><strong>Email Size Limits<\/strong><\/p>\n<p>Our mail system accepts attachments up to 32MB in size, and the maximum message size in our network is 50MB.<\/p>\n<p><strong>Autoresponders<\/strong><\/p>\n<p>An autoresponder only sends once every 8 hours per sender<\/p>\n<p><b>Zero Tolerance Spam Policy<\/b><\/p>\n<p>We take a\u00a0<strong>zero-tolerance stance<\/strong>\u00a0against the sending of unsolicited email, bulk emailing and spam.<\/p>\n<p>Please note: The distributed nature of our network means email can leave through different servers at different times. As a result, you may see periods when you can send a greater number of messages than the limits mentioned above. However, this behaviour should not be relied upon and is not supported.<\/p>\n<p><strong>New Mailbox Limit<\/strong><\/p>\n<p>When a new mailbox has been set up, the sending is limited to 50 per day for 7 days.\u00a0This is actually an abuse rule to prevent new mailboxes being set up and used immediately to send out high volumes of spam emails. To preserve the platforms reputation and protect mail being sent from being spoofed as spam by third parties this rule was put place to protect that status.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Email Account\u00a0Limits The following limits apply to all messages sent via authenticated SMTP. This will primarily be used for email sent via a mail client, but can also include mail sent via your website if configured to send via SMTP. We impose a limit of\u00a08,000 messages\u00a0per e-mail address per 24 hours. The following limits also &hellip; <a href=\"https:\/\/www.quantatec.ltd\/support\/what-are-my-email-sending-limits\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">What are my email sending limits?<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-55","post","type-post","status-publish","format-standard","hentry","category-email-hosting"],"_links":{"self":[{"href":"https:\/\/www.quantatec.ltd\/support\/wp-json\/wp\/v2\/posts\/55","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.quantatec.ltd\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.quantatec.ltd\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.quantatec.ltd\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.quantatec.ltd\/support\/wp-json\/wp\/v2\/comments?post=55"}],"version-history":[{"count":3,"href":"https:\/\/www.quantatec.ltd\/support\/wp-json\/wp\/v2\/posts\/55\/revisions"}],"predecessor-version":[{"id":267,"href":"https:\/\/www.quantatec.ltd\/support\/wp-json\/wp\/v2\/posts\/55\/revisions\/267"}],"wp:attachment":[{"href":"https:\/\/www.quantatec.ltd\/support\/wp-json\/wp\/v2\/media?parent=55"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.quantatec.ltd\/support\/wp-json\/wp\/v2\/categories?post=55"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.quantatec.ltd\/support\/wp-json\/wp\/v2\/tags?post=55"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}